How to Fix the WordPress Not Sending Email Issue
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How to Fix the WordPress Not Sending Email Issue
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If you have a self-hosted WordPress site, you may have come across the occasional issue of not receiving email notifications. Whether it’s for comments, password resets, or contact form submissions, not receiving email can be frustrating.
Luckily, there are a few things you can do to troubleshoot and fix the WordPress not sending email issue.
1. Check Your Email Settings
The first thing you’ll want to do is check your WordPress email settings. You can do this by going to your WordPress Dashboard > Settings > Email.
Make sure the “Email Address” field is correct and set to an email address that you have access to. You’ll also want to check the “Sender Name” field and ensure that it’s set to your site name or something similar.
2. Test Your Email Settings
Once you’ve double-checked your email settings, you can test them to see if they’re working correctly. To do this, simply go to your WordPress Dashboard > Settings > Email and scroll down to the “Test Email” section.
Enter an email address that you have access to and click the “Send Test Email” button. If you receive the test email, then your email settings are working correctly.
3. Check Your Site’s DNS Settings
If you’re still having trouble receiving email, the next thing you’ll want to check is your site’s DNS settings. In particular, you’ll want to make sure that your site’s MX record is pointing to the correct email server.
You can use a service like MX Toolbox to check your site’s MX records. Simply enter your domain name and click the “MX Lookup” button.
If your MX records are pointing to the correct email server, you should see a message that says “Success.” However, if your MX records are pointing to the wrong server, you’ll need to update them.
4. Check Your Host’s Email Settings
If you’re still not receiving email, the next thing you’ll want to do is check your host’s email settings. In particular, you’ll want to make sure that your host’s outgoing mail server (SMTP) is configured correctly.
To do this, you’ll need to contact your host and ask them for their SMTP settings. Once you have their SMTP settings, you can enter them into the “Outgoing Mail (SMTP)” section of your WordPress Dashboard > Settings > Email.
5. Check Your Site’s Error Log
If you’re still not receiving email, the next thing you’ll want to check is your site’s error log. Your error log is a file that contains information about any errors that have occurred on your site.
To check your error log, you’ll first need to determine where it’s located. The location of your error log will vary depending on your host. Once you’ve found your error log, open it and look for any errors that mention “email.”
If you see any errors that mention email, try to resolve them and then retest your email settings.
6. Contact Your Host
If you’re still having trouble receiving email, the next and final thing you’ll want to do is contact your host. They should be able to help you troubleshoot the issue and get your email working correctly.